Return & Refund Policy

Return and Exchange Policy

in Jewel of BedspreadsCustomer satisfaction is our top priority. That's why we offer a flexible and simple return and exchange policy to ensure a comfortable and safe shopping experience..

Return and exchange terms:

• The customer can request a return or replacement of the product within 3 days From the date of receipt if the product differs from the agreed sample
• The product must be in its original condition. Not used, unwashedand inside Original cover.
• Must be attached Original purchase invoice Or proof of payment when submitting the application.
• Returns or exchanges do not include custom-made or specially designed products, unless there is a manufacturing defect..

Products that can be returned or exchanged:

• Sheets
• quilts
• Pillows
• Felts
• towels
• pillows
• Duvet fillings
• Bedspreads of all sizes

In case of a defect or damage to the product:

We apologize for any inconvenience and are committed to replacing the product or refunding the full amount at no additional cost to the customer. Please contact us within 48 hours of receiving the order and provide photos of the condition..

Steps to request a return or exchange:

1. Contact our customer service team via phone or email..
2. Explain the reason for the request, attaching the order number and photos showing the condition of the product (if necessary).
3. The request will be reviewed and responded to within 1-2 business days..
4. Arrange shipping to return the product or send a suitable replacement.

Important notes:

• The customer bears the shipping fees in the event of a return or exchange for reasons not related to product quality..
• The factory management reserves the right to reject any application that does not meet the above conditions..

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